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Before calling Toshiba, make sure you have:
❖ Your computer’s model and model number.
❖ Your computer’s serial number.
❖ The computer and any optional devices related to the
problem.
❖ Backup copies of your operating system and all other
preloaded software on diskettes or CD-ROM.
❖ Name and version of the program involved in the
problem along with its installation diskettes or CD-ROM.
❖ Information about what you were doing when the
problem occurred.
❖ Exact error messages and when they occurred.
For technical support, call the Toshiba Global Support
Centre:
❖ Within the United States at (800) 457-7777
❖ Outside the United States at (949) 859-4273
Other Toshiba Internet Web sites
toshiba.com
Worldwide Toshiba corporate
site
computers.toshiba.com
Marketing and product
information in the USA
www.toshiba.ca
Canada
www.toshiba-Europe.com
Europe
www.toshiba.co.jp/index.htm
Japan