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2. MANAGER INTERVENTION
2.1 MANAGER INTERVENTION
During daily sale entry operations, the cashier may call for Manager Interventions. The following is the
operation flow of a Manager Intervention.
1) During operations, the cashier comes across an item that requires a Manager Intervention. The
cashier, already informed of it, may immediately call for a Manager Intervention. Or the cashier,
without knowing of it, attempts the operation, and error results with the Error Message “MANAGER
REQUIRED” (programmable) displayed, clears the error by the [C] key, and then calls for a
Manager Intervention.
2) The manager goes to the cashier counter with the MGR or MA key.
3) The cashier explains what kind of operation is attempted, and removes the REG key from the Mode
Lock at the “REG” position.
4) The manager inserts the MGR or MA key and turns it to the “MGR” position.
5) The cashier operates the required item.
6) The manager returns the MGR or key to the “REG” position and pulls it out.
7) The cashier sets the REG key to the “REG” position again and continues registering operations.
The following are the tables of the keys and operations that are programmable with Manager
Intervention. Fill in the table by marking in the “Not Required” or “Required” column of each item, referring
to the documents, etc. listed in the table.