Filter
Top Products
User’s Manual 9-4
Troubleshooting
If any of the following conditions are present, the self test failed:
■ The computer stops and does not proceed to display information or
messages.
■ Random characters appear on the screen, and the system does not
function normally.
■ The screen displays an error message.
Turn off the computer and check all cable connections. If the test fails
again, contact your dealer.
Power
When the computer is not plugged into an AC adaptor, the battery pack is
the primary power source. However, your computer has a number of other
power resources, including intelligent power supply and Real Time Clock
battery. These resources are interrelated and any one could affect apparent
power problems. This section provides check lists for AC adaptor and the
main battery. If you cannot resolve a problem after following them, the
cause could lie with another power resource. In such case, contact your
dealer.
Overheating power down
If the computer’s internal temperature becomes too high, the computer will
automatically shut down.
AC power
If you have trouble turning on the computer with the AC adaptor connected.
Please refer to Chapter 6, Power and Power-up Modes for more
information.
Problem Procedure
AC adaptor doesn’t
power the computer
Check the connections. Make sure the cord is
firmly connected to the computer and a power
outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.
If the AC adaptor still does not power the
computer, contact your dealer.