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User’s Manual 8-24
Troubleshooting
■ If your hard disk drive or other storage media contains sensitive data,
you should be aware that standard deletion procedures do not remove
data from the media. These standard deletion procedures include:
■ Selecting Delete for a target file
■ Putting files in the Recycle Bin and emptying the Recycle Bin
■ Reformatting the media
■ Reinstalling an operating system from the recovery CD-ROM
The procedures above delete only the initial part of the data used for file
management. This makes the file invisible to the operating system, but
the data can still be read by specialized utilities. If you dispose of the
computer, please delete all the data on its hard disk drive. Doing so
prevents unauthorized use of such data. To ensure your data is not
used for unauthorized purposes, you can:
■ Physically destroy the hard disk drive
■ Use a proven specialized utility to overwrite all data
■ Take the hard disk drive to a professional deletion service
All data deletion costs will be borne by you.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.