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User's Manual
TROUBLESHOOTING
9-14
Some CD/DVDs The software or hardware configuration may
run correctly, but be causing a problem. Make sure the
others do not hardware configuration matches your software’s
needs. Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
Recordable: DVD-R, DVD-RW, DVD-RAM
DVD
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD (CD-
EXTRA), CD-G (Audio CD only),
Addressing Method 2
Recordable: CD-R, CD-RW
CD
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical media
section in Chapter 2, The Grand Tour.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during
writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.