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Chapter 6
If Something Goes
Wrong
Some problems you may encounter when using your
computer are relatively easy to identify and solve. Others
may require help from your network administrator or the
manufacturer of the software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program stops responding.
If you are working with a program that suddenly freezes all
operations, chances are the program has stopped responding.
You can exit the failed program without shutting down the
operating system or closing other programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once).
The Windows Task Manager window appears.