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User’s Manual 8-22
Troubleshooting
Using Windows XP Mode on your Windows 7 computer
(available on certain models)
Your computer supports virtualization technology that enables you to run
Windows XP-compatible applications on your Windows 7 computer. This
gives you the flexibility to continue using legacy applications while still
benefiting from Windows 7 improvements.
Virtual Windows XP Mode is supported only on systems running Windows
7 Professional and Windows 7 Ultimate.
To take advantage of virtual Windows XP Mode, you may need to enable
the Virtualization Technology setting in your computer's BIOS (Basic
Input/Output System). To check this setting and enable it if necessary, do
the following:
1. Start or restart your computer while pressing the ESC key. The BIOS
settings screen displays.
2. Press the F1 key.
3. Set Virtualization Technology to Enable.
4. Restart the computer.
Some models are equipped with a "Virtualization Technology".
For more information on running Windows XP Mode on your Windows 7
system, please visit Microsoft Web site at
www.microsoft.com/windows/virtual-pc.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.