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42
Please,
Power Off.
Please Remove
Media Cassette
HR is too hot.
Jam (Hopper)
Jam (TurnOver)
Jam (MG)
Jam (Transfer)
Jam (Discharge)
Media Broken
Media Search
Media Run Out
Ink Broken
Ink Search
Ink Run Out
Turn Over Unit
Heater Cam
No Card
Door Open
No Cleaning Unit
No Cassette
90
91
92
93
94
A0
A1
A2
B0
B1
B2
C0
C1
D1
D7
D6
Error code listing
The meaning of “reset → enter buttons” in the list is,
after pressing the Reset button, press the Enter button
to initialize the unit.
Error code Description of error Remedy
The power must be turned off so
that the unit can be initialized.
Turn off the power and then on again.
The cleaning mode can not be set
because there is a retransfer film in
the unit.
Remove the retransfer film cassette, then press the “reset →
enter buttons” and set the cleaning mode again.
The cleaning mode can not be set
because the temperature of the
heat roller is too high.
1.Turn off the power and allow about 20 minutes for the heat
roller to cool. Then turn on the printer and set the cleaning
mode again.
2.Confirm that the retransfer film cassette has been removed.
Card jam
(hopper section)
Turn off the power and remove cards from the hopper.
Turn on the power.
Card jam
(turnover)
Remove cards from the turnover section.
Press the “reset → enter buttons” and initialize the unit.
Card jam
(encode section)
Press the “reset → enter buttons” and initialize the unit.
If no cards are discharged, turn off the power and remove the
cards. Turn on the power.
Card jam
(retransfer section)
Turn off the power and remove the cards from the retransfer
section. Turn on the power.
Card jam
(card discharge section)
Turn off the power and remove the cards from the paper
discharge section. Turn on the power.
The retransfer film
has broken
Mend the retransfer film.
Press the “reset → enter buttons” and initialize the unit.
Retransfer film search error Reset the retransfer film. Press the “reset → enter buttons”.
Call for service if the problem persists.
The retransfer film has run out Replace the retransfer film.
Press the “reset → enter buttons” and initialize the unit.
The ink ribbon
has broken
Mend the ink ribbon.
Press the “reset → enter buttons”n and initialize the unit.
Ink ribbon search error
(RF-ID read error)
Reset the ink ribbon. Press the “reset → enter buttons” and call
for service if the problem persists.
The ink ribbon has run out Replace the ink ribbon.
Press the “reset → enter buttons” and initialize the unit.
Turnover
mechanism error
Press the “reset → enter buttons” and call for service if the
problem persists.
Heat roller operation error
1. No card
2. The card tray is open or has
been removed.
1. Replenish the cards.
2. Close the tray correctly.
The printer door is open Close the door.
Press the “reset → enter buttons” and initialize the unit.
Cleaning units missing Attach the cleaning units.
Press the “reset → enter buttons” and initialize the unit.
Cassette missing
Attach both
the ink
ribbon cassette and the retransfer film
cassette.
Press the “reset → enter buttons” and initialize the unit.
See p.45
See p.46
See p.46
See p.44
See p.44
See p.46
Turn the power off and then on again. Call for service if the
problem persists.
Troubleshooting (continued)