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TR Overheat
TR Broken
TR Sensor Broken
RR Overheat
RR Broken
RR Sensor Broken
Overcool
Head Overheart
EEPROM Broken
MG Unconnected
MG Mechanical
MG Hardware
EXT2 Comminucate
Hardware
**
EXT. Unconnected
Hardare
MG Comminucate
EXT. SW Setting
EXT. Jam
EXT. Comminucate
B8
F0
F1
F2
F3
F4
F5
F6
F8
FA
A9
AB
AC
BF
44
AF
B9
BA
BB
BE
Error code Description of error Remedy
Retransfer roller overheating Turn off the power and then on again. Call for service if the
problem persists.
Troubleshooting (continued)
Should your printer require servicing, turn it off and unplug it and make inquiries at the outlet
where it was purchased.
Retransfer roller malfunction Turn off the power and then on again. Call for service if the
problem persists.
Retransfer roller thermister
malfunction
Turn off the power and then on again. Call for service if the
problem persists.
Bend remedy roller overheating
error
Turn off the power and then on again. Call for service if the
problem persists.
Bend remedy roller malfunction
Turn off the power and then on again. Call for service if the
problem persists.
Bend remedy roller thermister
malfunction
Turn off the power and then on again. Call for service if the
problem persists.
Overcool
The usage environment temperature is too low.
Use at the specified usage environment temperature.
(Call for service if the problem persists.)
Thermal head overheated
Turn off the power and leave the unit for about 10 minutes before
switching on again. (Call for service if the problem persists.)
EEPROM malfunction
Turn off the power and then on again. Call for service if the
problem persists.
MG connection error
Turn off the power and then on again. Call for service if the
problem persists.
MG mechanical error
Turn off the power and then on again. Call for service if the
problem persists.
MG hardware error
Turn off the power and then on again. Call for service if the
problem persists.
Hardware error Turn off the power and then on again. Call for service if the
problem persists.
Connected external device
malfunctioning
MG communication error
External device switch setting error
Turn off the power and then on again. Call for service if the
problem persists.
External retransfer unit jam error
Press the “reset → enter buttons” and remove cards if they are
not discharged. Press the “reset → enter buttons” and call for
service if the problem persists.
External unit communications error
Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.
External unit2 communications
error
Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.
Hardware error
Turn off the power and then on again. Call for service if the
problem persists.
Check the I/F cable connected correctly.Turn off the power and
then on again. Call for service if the problem persists.
Turn off the power and then on again. Call for service if the
problem persists.