Xerox 180 Printer User Manual


 
4-2 DocuTech 128/155/180 HighLight Color Operator Guide
Problem Solving
When a fault occurs
When a fault occurs in the printer an indicator appears on the
DocuSP Print Services window and a Printer Faults message
appears.
NOTE: The printers also have an attention light on top of the
finisher module. A flashing light indicates a fault requiring
immediate attention; a steady light indicates a fault that can be
cleared at a later time.
Refer to the on-line help or System Guide for additional
information on printer faults.
Resolving a processor problem
If you have a recurring processor problem, perform the following
activities:
Find the problem in the Problem column of the problem solving
charts below.
Follow the instructions in the Suggested solutions column of
the problem solving charts in this guide.
WARNING: Remember that the fuser and binder area surfaces
are hot. Proceed with caution when clearing all jams.
Table 4-1. Resolving a processor problem
Problem Suggested Solution
Paper tray elevator
fails to rise or lower
Ensure that the stock is loaded properly in the paper trays, with the rear
and side guides against the stock stack.
If the elevator fails to rise or lower in paper tray 1 or 2, latch the paper
feeder by pressing down on the green dot inside the tray.
Do not slam the trays closed. Push the trays in slowly but firmly.
Ensure that all misfed stock has been removed from the immediate
area of the paper trays.