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DocuTech 128/155/180 HighLight Color Operator Guide 4-23
Problem Solving
Interposer problems
NOTE: Production publisher configuration only
Table 4-2. Resolving an interposer problem
Finisher problems
NOTE: Production publisher configuration only
Problem Suggested solutions
Repeated jams in
interposer
Follow the jam clearance diagram in the Printer Fault Clearance
window carefully to ensure all paper has been cleared.
Make sure the stock in trays 4 and 5 have been loaded correctly.
Refer to the Satisfaction guides in chapter 4, “Technical
Information”, for information on loading stock in trays 4 and 5.
Make sure the stock in trays 4 and 5 meet the specifications for
these trays as indicated in the Satisfaction guides in chapter 4,
“Technical Information”.
Table 4-3. Resolving a finisher problem
Problem Suggested solutions
Repeated jams in
area 14 (bindexer)
The bindexer contains three bins used by the system to sort sets.
The capacity of each bin is 125 sheets of substance 20 (75 g/m2) or
0.5 inch (13 mm) thickness.
Include inserts and covers when considering the output capacity of
the bindexer.
125 sheets of substance 20 (75 g/m2) is equal to approximately:
104 sheets of substance 24 (90 g/m2)
78 sheets of substance 32 (120 g/m2)
47 sheets of substance 110 (200 g/m2).
Check that the sets in the bindexer are less than 0.5 inch (13 mm)
thick.
If the set exceeds 0.5 inch (13 mm) thickness, reprogram the job for
fewer sheets or reduce the number of heavy-weight sheets.
When running collated, unfinished sets, the maximum sheet
capacity of the bindexer can be set between 50 and 125.
When running anything other than collated, unfinished sets, the
maximum sheet capacity of the bindexer will remain at 125.
Jammed binder
tape, such as binder
tape sticking
together, or
cosmetic defects in
the bound book
Replace the tape reel with a new reel using the procedure,
"Replacing the binder tape reel," in this guide.
Refer to the binder tape reel storage information in this guide.