Filter
Top Products
3. Postinstallation
After the installation of your laser printing system, a number of
ongoing tasks must be performed. These tasks may include all or
some of the following:
• Maintaining an adequate inventory of consumable supplies
• Overseeing routine customer maintenance and meter
reporting
• Arranging additional operator training
• Ordering additional fonts and documentation
• Placing service calls for hardware problems and obtaining
assistance in solving application-related problems
• Identifying and implementing new applications.
As installation coordinator, it is your responsibility to designate a
person to perform these tasks.
This chapter describes these tasks and some of the support
services available to you. There is also a consumable supplies
table and a supplies checklist at the end of the chapter.
Xerox support services
Xerox provides many services in support of your laser printing
system. These services include the following:
• Xerox Printing Systems Support Center
• Xerox Connection
• Xerox Font Services
• Xerox Documentation and Software Services
• Xerox Supplies Order Service.
Detailed information about these services follows:
Prior to installation, your sales representative is available to
answer your questions about the products, services, or billing. If
you need assistance in resolving application-related problems or
questions, contact Xerox or Rank Xerox Customer Support
Center.
Refer to the back of this book for information regarding the
telephone numbers of the support group you need to contact.
A Xerox or Rank Xerox System Analyst is also available to assist
you with applications development.
XEROX 4890 HIGHLIGHT COLOR LPS INSTALLATION PLANNING REFERENCE 3-1