Troubleshooting
160 Phaser 6600 Color Printer
User Guide
CAUTION: Some paper and other media types can cause poor output quality, increased paper
jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Ensure the paper type selected in your print driver matches the paper type on which you are
printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
• Store your paper and other media properly for optimum print quality. For details, see Paper
Storage Guidelines on page 85.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and see the
corresponding solution to correct the problem. You can also print a Demo Page to more precisely
determine the print-quality problem. For details, see Information Pages on page 25.
If the print quality does not improve after carrying out the appropriate action, contact your Xerox
representative.
Notes:
• To enhance print quality, toner cartridges for many models of equipment have been
designed to cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color pages
counter, because color consumables are used. Composite black is the default setting
on most printers.