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46 LP 2824-Z User Guide 980531-001 A
Troubleshooting
Resolutions
3. The printer has failed its power on self test (POST).
• If this error occurs right after you turn on the printer, contact an authorized reseller for
assistance.
There is a shortage of memory.
• If this error occurs after you have been printing, turn the printer power off and on. Then,
resume printing.
4. The printer is receiving data.
• As soon as all of the data has been received, the status LED will turn green; then, the
printer will automatically resume operation.
5. Either the media or ribbon is out.
• Load a roll of media, following the instructions in “Loading the Media” in the Getting
Started chapter. Then, press the feed button to resume printing.
• Load a roll of ribbon, following the instructions in “Loading the Ribbon” in the Getter
Started chapter. Then, press the feed button to resume printing.
The print head is open.
• Close the top cover. Then, press the feed button to resume printing.
6. The printer is paused.
• Press the feed button to resume printing.