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Appendix B - Contacting ZyXEL
B-1
Appendix B - Contacting ZyXEL
ZyXEL takes pride in it products and its customers. We are continually striving to
improve our line by engineering them with your current and future needs in mind.
To help us in that effort, we encourage your comments. For your convenience, we
have listed below various means by which you can contact ZyXEL directly:
ZyXEL Phone Numbers
Voice Telephone Numbers
You can reach ZyXEL in the U.S. between 8:00 am and 5:00 PM PST at
(714) 693-0808
In Taiwan: 011-886-35-774848
Fax Numbers
ZyXEL provides the following 24-hour fax numbers for technical support and
other comments.
In the U.S.: (714)693-8811
In Taiwan: 011-886-35-782439
ZyXEL BBS Number
ZyXEL operates a 4-node BBS 24 hours a day. This BBS contains updates to
ZyXEL's ZFAX communications software, modem configuration guidelines,
software set-up instructions, and the latest firmware. Sysop pricing
information and order forms are also available from the BBS.
To call the ZyXEL analog BBS , configure your modem 8 data bits, no
parity bit, and 1 stop bit. Then dial (714) 693-0762.
To call the ZyXEL ISDN BBS using one B channel, configure your
modem and then dial (714 )263-0398.
To call ZyXEL ISDN BBS using both B channels, configure your modem
and then call (714)263-0398 + (714) 263-0498.