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Prestige 100L IDSL Router
Troubleshooting12-2
12.2 Problems With the LAN Interface
Table 12-2 Troubleshooting the LAN Interface
PROBLEM CORRECTIVE ACTION
Check the four LAN LEDs on the front panel. One of these LEDs
should be on. If they are all off, check the cables between your
Prestige and hub or the station.
Check the physical Ethernet cable and make sure that the
connections on your Prestige and the hub are secure.
Cannot ping any workstation on
the LAN
Verify that the IP address and the subnet mask are consistent
between the Prestige and the workstations.
12.3 Problems with the WAN interface
Table 12-3 Troubleshooting the WAN Interface
PROBLEM CORRECTIVE ACTION
Cannot get WAN IP from the ISP
If the ISP checks the User ID, make sure that you have entered the
correct User Name and Password in Menu 4 – Internet Access
Setup.
Check Menu 24.1 to verify the line status. If it indicates Down, then
refer to the section on the line problems.
Cannot connect to a remote node
or ISP
In Menu 11.1, verify your login name and password for the remote
node.