LCD Messages
9-27
Troubleshooting
9
PRINTER DATA ERROR
Cause When you canceled a job being processed, the next job on the spooled job list
may have been also deleted.
Remedy Check if the job that immediately follows the job being processed has been
deleted on the spooled job list. Disconnect the USB cable and connect it again,
or unplug the machine and plug it in again to clear the error message.
REC. PAPER JAM
Cause There is a paper jam.
Remedy Clear the paper jam (See "Clearing Jams," on p. 9-1.) and reload paper in the
cassette or multi-purpose tray. Then reset the machine by opening the cartridge
cover and then closing it.
REPLACE ∗ CARTRIDGE
Cause A toner cartridge need to be replaced.
Remedy Replace a toner cartridge with a new one.
∗: indicates either "C", "M", "Y", or "K".
REPLACE THE DRUM
Cause The drum cartridge needs to be replaced.
Remedy Replace the drum cartridge with a new one.
SUPPLY REC. PAPER
Cause No paper is loaded in the cassette or multi-purpose tray.
Remedy Load paper in the cassette or multi-purpose tray. (See "Loading Paper," on p.
2-4.) Make sure the paper stack in the cassette does not exceed the capacity of
the cassette.
If you load paper while making copies, do not load a different paper size.
On the second line in the LCD the message <CASSETTE> or <TRAY> and the
paper size may appear. In this case, load the corresponding paper in the
cassette or multi-purpose tray.
