Paper Feeding Problems
9-30
Troubleshooting
9
Q Have you fanned the paper stack before loading it in the cassette or
multi-purpose tray?
A Be sure to fan the paper stack before loading it in the cassette or multi-purpose
tray. This keeps the sheets of paper from sticking together.
Q Does the cassette or multi-purpose tray contain an appropriate quantity of
sheets?
A Make sure the paper stack in the cassette or multi-purpose tray does not
exceed the capacity of the cassette or multi-purpose tray. (See "Loading Paper,"
on p. 2-4.)
A Do not force the paper stack into the cassette or multi-purpose tray.
Q Is only one type of paper loaded in the cassette or multi-purpose tray?
A Load only one type of paper.
A Make sure you load paper that meets the paper requirements for the machine.
(See Chapter 2, "Paper Handling.")
Transparencies do not feed correctly.
Q Are the transparencies loaded correctly?
A Make sure the transparencies in the multi-purpose tray is loaded properly, and
that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-4.)
Q Is the proper transparency loaded in the multi-purpose tray?
A Do not use any transparencies designed for color copiers. They will cause a
paper jam. Please use transparencies recommended by Canon.
Paper feeds curled.
Q Is the proper paper loaded?
A Check if the proper paper is loaded in the cassette or multi-purpose tray. (See
Chapter 2, "Paper Handling.")
