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Using On-Line Help 7-5
Using On-Line Help
The following on-line help is available.
■ For comprehensive information about the 3C882 ISDN
modem, click on the 3ComImpact IQ Help icon in the
3ComImpact IQ program group.
■ From the 3C882 Configuration dialog box for Windows, click
the Help button for information about the Configuration
dialog box.
Finding More Information
For more information about the 3C882 ISDN modem, such as
frequently asked questions, and specific technical notes, use
3Com’s fax service (1) (408) 727-7021 in the U.S. or visit
3Com’s World Wide Web site at http://www.3Com.com/.
Contacting Technical Support
If you have gone through the troubleshooting tips and still
have not been able to resolve the problem, contact 3Com
Technical Support at (800) 876 3266. When you call, please
have the following information available:
■ The serial number of your 3C882 ISDN modem
■ A list of symptoms, including any LED status information and
computer display status
■ The type of application software you are running and the
version number
Downloading Firmware to Your 3C882 ISDN
Modem
Your 3C882 ISDN modem has been uniquely designed to be
user-upgradable. The latest firmware for your 3C882 ISDN
modem is available on 3Com’s ftp site, ftp.3Com.com. Refer
to your readme file for instructions about how to download
firmware.