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E
OBTAINING SUPPORT FOR YOUR
PRODUCT
Register Your
Product
Warranty and other service benefits start from the date of purchase, so it
is important to register your product quickly to ensure you get full use of
the warranty and other service benefits available to you.
Warranty and other service benefits are enabled through product
registration. Register your product at
http://eSupport.3com.com/.
3Com eSupport services are based on accounts that you create or have
authorization to access. First time users must apply for a user name and
password that provides access to a number of eSupport features
including Product Registration, Repair Services, and Service Request. If
you have trouble registering your product, please contact 3Com Global
Services for assistance.
Purchase
Value-Added
Services
To enhance response times or extend warranty benefits, contact 3Com or
your authorized 3Com reseller. Value-added services like 3Com Express
SM
and Guardian
SM
can include 24x7 telephone technical support, software
upgrades, onsite assistance or advance hardware replacement.
Experienced engineers are available to manage your installation with
minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and ensure the
success of your networking projects. More information on 3Com
maintenance and Professional Services is available at
www.3com.com.
Contact your authorized 3Com reseller or 3Com for a complete list of the
value-added services available in your area.