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Support From Your Network Supplier
If additional assistance is required, contact your network supplier. Many suppliers are
authorized 3Com service partners who are qualified to provide a variety of services,
including network planning, installation, hardware maintenance, application training, and
support services.
When you contact your network supplier for assistance, have the following information
ready:
Diagnostic error messages
A list of system hardware and software, including revision levels
Details about recent configuration changes, if applicable.
If you are unable to contact your network supplier, refer to the following section on
contacting 3Com.
Support From 3Com Corporation
If you are unable to receive support from your network supplier, technical support
contracts are available from 3Com.
In the U.S. and Canada, call (800) 876-3266 for customer service.
If you are outside the U.S. and Canada, contact your local 3Com sales office to find
your authorized service provider:
Country Telephone Number
Australia (61) (2) 9937 5000 (Sydney)
(61) (3) 9653 9515 (Melbourne)
Belgium* 0800 71429
Brazil (55) (11) 546 0869
Appendix C. Technical Support C-5