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Troubleshooting Tips
116 User’s Guide
Troubleshooting Tips
The TravelMate 510 series notebook computer incorporates
an advanced design that delivers onscreen error message
reports to help you solve problems. In addition, this series
of notebook computers ship with PC-Doctor, a powerful
diagnostic tool, that helps you determine hardware
configuration and clarify hardware or software problems.
T If the system reports an error message or an error
symptom occurs, See “Error Messages” on page 113.
T If you suspect the system has a problem, run PC-Doctor
to diagnose it. See the following section.
Using PC-Doctor
Before running the program, take note of the following
actions you may need to take:
1. Disconnect any external devices (i.e., PC Cards, external
mouse).
2. Open System Properties to check and make sure the
components you diagnose are enabled.
To open the properties window for the system, click on
Start, Settings, Control Panel, then double-click on
System.
3. Close all application programs (i.e., fax or
communication program) if you plan to diagnose the
modem.
To run PC-Doctor, simply double-click on the PC-Doctor
icon located on the Windows desktop. You can also access
PC-Doctor by clicking on Start, Programs, PC-Doctor, then
click on the PC-Doctor program.
510.book : 510-6.fm Page 116 Thursday, March 4, 1999 1:03 PM