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If you are going to use the Telephone Answering Machine (TAM) functions of the
modem and you are running Windows 95, you need to install a software component
called Unimodem V. If you have Windows 95 OEM Service Release 2 (Version
4.00.950 B, hereafter referred to in this manual as Windows 95B) or a later version
of Windows, this component comes standard as part of the operating system.
To find out which version of Windows 95 you are using, right-click the My Com-
puter icon on the desktop, and choose Properties from the menu that appears. If the
version of Windows 95 is 4.00.950 or 4.00.950A, go to the UNIMODEM directory
of the CD-ROM that came with your modem and right-click on the UNIMODV.INF
icon, (this may be named UNIMODV) then click on Install.. Restart your computer
to enable the drivers.
In order to support older software, the modem will always be assigned to COM 4.
This port assignment is made by Windows based on instructions contained in the
.INF file supplied with the modem. Check Device Manager and verify that COM 4
is not listed.
Right-click on the My Computer icon, choose Properties, and select the Device
Manager tab. From the device tree, double-click the Ports [COM & LPT] icon to
expand the list of ports. COM 1 and COM 2 should be listed. If COM 4 is listed, it
is in use, it must be made available as the modem will be automatically assigned to
this port. Highlight COM 4 by clicking once on its listing in device manager, then
click Remove. Click Refresh. If the COM 4 listing returns, you have a hardware
device using the port. Reinstall the device on another COM port.
For Windows NT 4.0 Installation
Before installing your new modem, be sure to remove any modems and their drivers
from your operating system. On the taskbar, click Start. On the Start menu click
Settings, then click Control Panel. Double-click the Modems icon. Highlight the
modem you wish to remove and click Remove. Turn off the computer and physically
remove the old modem. Do not install your new modem at this time. Follow the
procedures below to help insure a trouble-free installation. Once you remove the old
modem and its drivers from your system, you will need the old modem driver diskette if
you wish to reinstall it at a later date.
Determine that your installation of NT 4.0 is current. Service Pack 3 (or greater),
from Microsoft, should be installed. On the Start menu, click Settings then click
Administrative Tools then click Windows NT Diagnostics. Select the Version folder.
Service Pack 3 (or greater) should be stated. If you do not have the latest service pack
upgrade installed, it must be obtained from Microsoft. The latest upgrade can be
downloaded from the Microsoft web site: www.microsoft.com.