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Technical Support FAX Back Form
Aleratec, Inc.
Technical Support Fax Back Form
Please record the following information to help expedite any warranty claim:
Model No.: _________________ Serial No.: _______________________________
Date Purchased: ______________________________________________________
Place of Purchase: _____________________________________________________
Firmware Version: _________________ HDD Brand and Model: _______________
To: Technical Support Group FAX: 1-818-678-0483
FROM: ________________________ FAX: _______________________________
E-MAIL ____________________________
RE: ___________________________ TEL: _______________________________
DATE: __________________ # OF PAGES: _______________________________
I am experiencing the following issues with my HDD PortaCruiser:
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
By answering these questions, your problem will be solved more rapidly. Make copies
as necessary. You can reach us electronically at: www.aleratec.com on the internet.