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400-0367-005 27
Cause 2: The card and its serial device are
not communicating.
Solution: Turn the system off and then back
on again. If there is still an error, call
ALTINEX at (714) 990-2300.
8.3 NO SOUND
Cause 1: The source has a problem.
Solution: Check the source and make sure
that there is a signal present and all
source connections are correct. If
the source is working and there is
still no sound, see Cause 2.
Cause 2: The card output is not selected.
Solution: Select the card output. See RS-232
accessible commands in Section 7.
If no sound is present, see Cause 3.
Cause 3: Cable connections are incorrect.
Solution: Make sure that the cables are
properly connected and that the
continuity and wiring are good. If
there is still no sound, see Cause 4.
Cause 4: The receiving device has a
problem.
Solution: Make sure the receiving device is
powered and is turned on. If there
is still no sound, please call
ALTINEX at (714) 990-2300.
ALTINEX POLICIES 9
9.1 LIMITED WARRANTY/RETURN POLICIES
Please see the ALTINEX website at
www.altinex.com for details on warranty and
return policies.
9.2 CONTACT INFORMATION
ALTINEX, Inc.
592 Apollo Street
Brea, CA 92821 USA
TEL: 714 990-2300
TOLL FREE: 1-800-ALTINEX
WEB: www.altinex.com
E-MAIL: solutions@altinex.com