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124 Appendix D Top Ten Questions
How do I set up my printer? Is it compatible with my MacBook?
Begin by connecting your printer and installing any software according to the
instructions that came with your printer. Next, open System Preferences and click the
Print & Fax icon. Use the Print & Fax pane to configure your MacBook to access the
printer. You’ll find lots of information about setting up printers in Mac Help (choose
Help > Mac Help from the menu bar and search for “printer”). Also see “Connecting to a
Printer” on page 48.
If your printer isn’t working as expected, check the manufacturer’s website for updated
print drivers. Often the latest printer software is available for downloading.
If you sent a print job to your printer but it’s not printing, check to see if the print job is
stopped or on hold by clicking the printer icon in the Dock. (If no icon appears in the
Dock, open Printer Setup Utility in the /Applications/Utilities/ folder and double-click
the printer’s name.) If the window for the printer says “Job Stopped,” click the Start Jobs
button. If “Hold” appears beside the job name, resume printing by selecting the job
name and clicking Resume. If a print job has stopped printing because of a technical
error, you can delete the faulty job by selecting the job and clicking Delete. You can
then try printing the job again.
How does the Mac OS X interface work?
Users new to Mac OS X often have questions about how to carry out certain tasks. Your
best source for Mac OS X information is Mac Help. You’ll find introductory explanations
for new users, users switching from Windows computers, and users upgrading from
Mac OS 9. Open Mac Help by choosing Help > Mac Help in the menu bar at the top of
your screen. Browse the new Mac OS X user information listed there. Many of the basic
tasks users are interested in involve the Finder, so try searching for “Finder,” too.