Apple MC024LL/A Laptop User Manual


 
62 Chapter 4 Problem, Meet Solution
To use Network Diagnostics:
1 ChooseApple()>SystemPreferences.
2 ClickNetworkandthenclick“Assistme.”
3 ClickDiagnosticstoopenNetworkDiagnostics.
4 Followtheonscreeninstructions.
IfNetworkDiagnosticscan’tresolvetheproblem,theremightbeaproblemwiththe
Internetserviceprovider(ISP)youaretryingtoconnectto,withanexternaldeviceyou
areusingtoconnecttoyourISP,orwiththeserveryouaretryingtoaccess.Youcantry
thefollowingsteps.
Cable Modem, DSL Modem, and LAN Internet Connections
Makesureallmodemcablesarermlypluggedin,includingthemodempowercord,
thecablefromthemodemtothecomputer,andthecablefromthemodemtothewall
jack.AlsocheckthecablesandpowersuppliestoEthernethubsandrouters.
TurnoyourDSLorcablemodemforafewminutes,andthenturnitbackon.Some
ISPsrecommendthatyouunplugthemodem’spowercord.Ifyourmodemhasareset
button,youcanpressiteitherbeforeorafteryouturnthepoweroandon.
Important:  InstructionsthatrefertomodemsdonotapplytoLANusers.LANusers
mighthavehubs,switches,routers,orconnectionpodsthatDSLandcablemodem
usersdonothave.LANusersshouldcontacttheirnetworkadministratorratherthan
anISP.