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Appendix D Top Ten Questions 97
How do I connect a monitor or TV to my PowerBook?
Your PowerBook comes with an external monitor port and adapters for connecting
many commonly used monitors, TVs, and video displays. If your device has a connector
that is different from the external monitor port on your PowerBook, you need to attach
an adapter to connect it to the port. To see the adapters included with your
PowerBook, see page 5. For more information about connecting displays and other
devices, see “Using External Video Support (DVI, VGA, and S-Video)” on page 44.
I forgot my password. How do I reset it?
To reset your password, start up from the software install and restore disc that came
with your computer. After the installer opens, choose Installer > Reset Password from
the menu bar. Follow the instructions on the screen.
I hear a fan coming on and my PowerBook seems to get quite warm.
Is that OK?
As your PowerBook operates, it’s designed to keep itself within safe thermal limits. The
fan comes on and stays on to keep the PowerBook operating at normal temperatures.
The bottom of your PowerBook can become warm because it’s designed to let heat
dissipate through the case. This is normal. For more information, see “Using Your
PowerBook” on page 74.
My application or Mac OS X doesn’t seem to be working correctly.
Do I need to reinstall Mac OS X?
The process of troubleshooting a problem requires that you answer several questions,
such as whether a problem always happens with a specific application, is related to
your operating system, or is a result of faulty hardware. Before you reinstall, see
“Troubleshooting” on page 63 to help analyze the problem. Apple also provides many
technical explanations and advice for solving problems in the Apple Service & Support
website at www.apple.com/support. If you determine that you must reinstall Mac OS X,
you’ll find instructions in “Reinstalling the Software That Came With Your Computer” on
page 67.
I installed an application on my PowerBook, but it doesn’t seem to be working.
Where can I go for help?
Check the documentation that came with the application for instructions on how to
get support. Often manufacturers are aware of common problems that might occur
with their applications and provide solutions and updates for immediate use. If your
program is not an Apple product, you’ll need to contact the manufacturer directly for
the best support.