Filter
Top Products
Appendix
55
Troubleshooting
Symptom Possible Cause Action
Pressing the
Hotkeys gets no
response
Either the
connection from the
selected port to the
target computer has
been broken, or the
computer is turned
OFF
Check the online LED for the selected port. If
it is not lit:
1. Manually press one of the Select switches
to connect to a computer that is powered
ON.
2. Check the cables to make sure they are all
properly connected.
Improper keyboard
reset
1. Reset the keyboard (and mouse) by simul-
taneously pressing Buttons 1 and 2 on the
First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Improper KH98 reset Turn off all KH98 units and wait 5 seconds
before turning them back on. See Powering
Off and Restarting on page 13 for details.
Incorrectly keying in
the Port ID
After invoking the Hotkey function with the
[Numlock /] combination, be sure to key in the
Port ID and press [Enter] within 1 second for
each key.
Mouse is not
responding
Improper mouse
reset
1. Reset the mouse (and keyboard) by simul-
taneously pressing Buttons 1 and 2 on the
First Stage unit for 3 seconds.
2. Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
KH98.book Page 55 Thursday, April 26, 2007 5:48 PM