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Troubleshooting
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless computer, please check
the following items:
1.
Look at the lights on your Router. If you’re using a Belkin Router, the lights
should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN Internet” light should be either on or blinking.
• The “Wireless” light should be on or blinking
2.
Open your wireless utility software by clicking on the icon in the system tray at
the bottom, right-hand corner of the screen.
3.
The exact window that opens will vary depending on the model of wireless
card you have; however, any of the utilities should have a list of “Available
Networks”—those wireless networks it can connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed
— go to the troubleshooting solution titled
“I can’t connect to the Internet wirelessly, but my network name is listed”.
No, my network name is not listed
— go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, and my network name is
not listed”.