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Problem:
I can’t connect to the Internet wirelessly, but my network name
is listed.
Solution:
If the name of your network is listed in the “Available Networks” list, please
follow the steps below to connect wirelessly:
1.
Click on the correct network name in the “Available Networks” list.
2.
If the network has security (encryption) enabled, you will need to enter
the network key. For more information regarding security, see the section
entitled “Setting WEP Encryption” (page 58).
3.
Within a few seconds, the tray icon in the lower, left-hand corner of
your screen should turn green, indication of a successful connection to
the network.
Problem:
I can’t connect to the Internet wirelessly, and my network name is
not listed.
Solution:
If the correct network name is not listed under “Available Networks” in the
wireless utility, please attempt the following troubleshooting steps:
1.
Temporarily move computer, if possible, five to 10 feet from the Router.
Close the wireless utility, and reopen it. If the correct network name
now appears under “Available Networks”, you may have a range or
interference problem. Please see the suggestions discussed in the
section titled “Placement of your Wireless G Plus MIMO Router” of this
User Manual.
2.
Using a computer that is connected to the Router via a network cable
(as opposed to wirelessly), ensure that “Broadcast SSID” is enabled.
This setting is found on the Router’s wireless “Channel and SSID”
configuration page.
If you are still unable to access the Internet after completing these steps,
please contact Belkin Technical Support.