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SERVSWITCH™
Contents (continued)
Chapter Page
5. Operation: On-Screen Display (continued)
5.5 The “Configure Security” Page ........................................................ 68
5.5.1 The Configuration Password ................................................ 68
5.5.2 The Access Password ............................................................. 68
5.5.3 The Access Timeout .............................................................. 69
5.5.4 Setting the Passwords ............................................................ 69
5.6 The “Computer Select Window” ...................................................... 70
6. Troubleshooting ...................................................................................... 71
6.1 Restoring Factory-Default Settings ................................................... 71
6.2 Common Problems ........................................................................... 72
6.2.1 CPU Doesn’t Boot ................................................................. 72
6.2.2 Can’t Switch Ports from Keyboard ....................................... 73
6.2.3 Typed Characters Wrong or Missing ................................... 73
6.2.4 Can’t Switch or Scan to Certain Ports .................................. 73
6.2.5 ServSwitch Scans or Switches to Empty Ports ...................... 74
6.2.6 Mouse Driver Doesn’t Load ................................................. 74
6.2.7 Can’t Access Mouse Functions ............................................. 74
6.2.8 PS/2 Mouse Gets Out of Sync .............................................. 74
6.2.9 Mouse Doesn’t Move Pointer/Cursor ................................. 75
6.2.10 Display is Fuzzy ...................................................................... 75
6.2.11 Video Not Synchronized or Wrong Color ........................... 75
6.2.12 Can’t Access High-Resolution Mode .................................... 76
6.2.13 On-Screen Display Not Synchronized .................................. 76
6.2.14 CPUs Lock Up When Windows 3.x Loaded ........................ 76
6.2.15 ServSwitch Doesn’t Work with Docking Station .................. 76
6.2.16 ServSwitch Doesn’t Work with
Dongle-Protected Software ............................................................ 76
6.2.17 ServSwitch Doesn’t Work with IBM ThinkPad .................... 77
6.2.18 Lost Password ........................................................................ 77
6.3 Calling Black Box .............................................................................. 77
6.4 Shipping and Packaging .................................................................. 77