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Wrinkled Ribbon
Communications
A label format was sent to the printer but not recognized. The
DATA light does not flash.
Brady X-PLUS Series User’s Guide 79
Problem Solution
The ribbon is not loaded correctly.
Load the ribbon correctly. See “Ribbon Loading” on
page 39.
The darkness setting is incorrect.
Set the darkness to the lowest possible setting for
good print quality. See “Darkness” on page 46.
Incorrect printhead pressure or balance.
Set the pressure to the minimum required for good
print quality. See “Printhead Pressure Adjustment” on
page 73.
The media is not feeding correctly. It is
“walking” from side to side.
Make sure that the media guide and media supply
guide touch the edge of the media.
Problem Solution
The communication parameters are
incorrect.
Check the printer driver or software communications
settings (if applicable).
Check the printer host port setting via the front panel
(see page 53). Select the port that matches the one
being used by the host.
Are you using the correct communication cable? See
page 22 for the requirements.
Via the front panel, check the protocol setting. It
should be set to “none.” See page 54.
Ensure that the correct driver is being used, if
applicable.