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Paper is jammed in the Duplex
Tray (MFC-7460DN and
MFC-7860DW) B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
b Pull the duplex tray completely out of the
machine.