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Troubleshooting and Routine Maintenance
67
No Paper Fed The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or Colour
Start.
Remove the paper and load it again
and then press Mono Start or Colour
Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 69.
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows
®
or Printing and
Faxing for Macintosh
®
in the Software
User's Guide on the CD-ROM.)
Paper Jam Paper is jammed in the machine. (See Printer jam or paper jam on page 69.)
Unable to Change XX
Unable to Clean XX
Unable to Init.
XX
Unable to Print XX
Unable to Scan XX
The machine has a mechanical
problem.
Disconnect the machine from the power for
several minutes, then reconnect it.
Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter,
Legal or A4), and then press Mono Start
or Colour Start.
Wrong USB device A non-PictBridge compatible or
broken device has been
connected to the PictBridge port.
Unplug the device from the PictBridge port,
then press On/Off to turn the machine off
and then on again.
Error Message Cause Action