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Troubleshooting
31
B
Cannot Print
Replace XX Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
uu page 24.)
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and reconnect it.
Close Ink Cover The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Cover is Open The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
High Temperature The print head is too warm. Allow the machine to cool down.
Error Message Cause Action