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12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
No Paper Fed The machine is out of paper. Add paper, and then press Black Start or
Color Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 12-6.
No
Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch
or Speed-Dial number that is not
programmed.
Set up the One-Touch or Speed-Dial number.
(See Storing One-Touch Dial numbers on page
5-1 and Storing Speed-Dial numbers on page
5-2.)
Out of Memory The machine’s memory is full. (Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage. (See
Setting Fax Storage on page 6-3.)
—OR—
Print the faxes that are in the memory.
(See Printing a fax from the memory on page
4-10.)
(Printing operation in process)
Reduce print resolution.
Paper Jam Paper is jammed in the machine. (See Printer jam or paper jam on page 12-6.)
Wrong Paper
Size
Paper is not the correct size. Reload the correct size of paper (Letter, Legal
or A4), and then press Black Start or Color
Start.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION