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TROUBLESHOOTING AND MAINTENANCE
General Printing
Difficulties
DIFFICULTY SUGGESTIONS
The fax machine does not print. Check the following: • The fax machine is plugged in. • The
toner cartridge and drum unit are installed properly. • The
interface cable is securely connected between the fax machine
and computer. • Check to see if LCD is showing an error
message. (See pages 90–92.)
The fax machine prints Reset the fax machine. Check the primary settings in your
unexpectedely or it prints application software to make sure it is set up to work with your
garbage. fax machine.
The fax machine cannot print The fax machine received a very complex print job and
full pages of a document; could not process part of the page. This may be solved in
the error message PRINT several ways. If you are using Windows
®
3.1, 3.11, Windows
®
95
OVERRUN occurs. or Windows NT
®
Workstation Version 4.0 with the supplied
printer driver, see the “Windows
®
Setup Printing Problems”
section. Try to reduce the complexity of your document or
reduce print resolution.
The fax machine prints the Your computer is not recognizing the printer's input buffer full
first couple of pages correctly, signal. Please make sure to connect the printer cable correctly.
then some pages have text
missing.
The fax machine cannot print • Reduce the printer resolution. Reduce the complexity of your
full pages of a document; document and try again. Reduce the graphic quality or the
A MEMORY FULL error number of font sizes within your application software.
message occurs. • Expand the printer memory by installing one of the optional
memory boards (ME1000 or ME2000). (Only FAX 2750)
My headers or footers Most laser printers have a restricted area that will not accept
appear when I view my print. Usually these are the first two lines and last two lines,
document on the screen, leaves 62 printable lines. Adjust the top and bottom margins in
but do not appear when your document to allow for this.
I print them.