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CHAPTER 7 TROUBLE SHOOTING
7-1
T
T
R
R
O
O
U
U
B
B
L
L
E
E
S
S
H
H
O
O
O
O
T
T
I
I
N
N
G
G
If any problems occur, the printer automatically stops printing, diagnoses
the problem, and then displays the resulting message to alert you. Take the
appropriate action, referring to the following tables. If you cannot clear the
problem, consult the dealer where you purchased the printer. Inform the
dealer of the message number for quick troubleshooting.
E
E
E
R
R
R
R
R
R
O
O
O
R
R
R
M
M
M
E
E
E
S
S
S
S
S
S
A
A
A
G
G
G
E
E
E
S
S
S
When any one of the following messages appear, the printer will stop
operating.
Error Message Remarks
TONER EMPTY X
Replace the X toner cartridge
X = C, M, Y, K,
NO TONER X
Install the X toner cartridge
X = C, M, Y, K,
COVER OPEN
Close the Front Cover
COVER OPEN
Close the Top Cover
COVER OPEN
Close the Rear Access Cover
COVER OPEN
Close the Lower Feeder Unit Cover
COVER OPEN
Close the Duplex Unit Cover
JAM X
Refer to the diagram, and then check the location. Remove
the jammed paper.
X = A1, A2, A3, B, C, D,
E1, or E2