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CHAPTER 7 TROUBLE SHOOTING
7-23
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Question Recommendation
The printer prints
unexpectedly or it
prints incorrect
characters.
•
Cancel the print job from your computer. Then, turn
the printer off and on, or reset the printer and try
your print job again.
•
Make sure your application software is correctly set
up to use this printer. Check the printer driver
settings or printer settings in your application
software.
The computer hangs
up when the printer
starts printing, or an
application error
occurs.
Check to see that the system resources are enough
(PC memory, etc). When you have many applications
open, the system resources of your PC will not be
enough and will cause your PC to hang up. Close
applications you are not using and try again.
The headers or footers
appear when I view my
document on the
screen but do not show
up when I print them.
Most laser printers have a restricted area that cannot
be printed. Adjust the top and bottom margins in your
document to allow for this.
Printing takes too long.
•
Color graphic images contain a large amount of
data and the printer will take a relatively long time
to complete printing.
•
When you print in Super Fine mode, the printer will
take a relatively long time to finish printing.
•
When the Data LED is blinking, the printer is
getting ready to print. Print speed depends on
memory size or performance of your PC and
memory size of the printer.
The printer doesn’t
print in color
•
The printer may be set to monochrome mode.
•
Check that the color toner(s) have not run out.