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Overview 13
This chapter explains how to resolve typical network problems you may encounter when using the machine.
If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center
at: http://solutions.brother.com
.
This chapter is divided into the following sections:
General problems
Network print software installation problems
Printing problems
Scanning and PC-FAX problems
Protocol-specific troubleshooting
Wireless network specific troubleshooting
General problems 13
CD-ROM is inserted, but does not start automatically 13
If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute Start.exe in the root directory of the CD-ROM.
How to reset the Brother print server to factory default 13
You can reset the print server back to its default factory settings (resetting all information such as the
password and IP address information). (See Restoring the network settings to factory default on page 124.)
My computer cannot find the machine/print server
My machine/print server does not appear in the window of Remote Setup, BRAdmin Light or
BRAdmin Professional
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Troubleshooting 13