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Troubleshooting 62
WLA-AWCG User Manual
Cause 4:
The protocols are not installed or configured correctly.
Solutions:
To check your TCP/IP protocols, refer to the Appendix chapter, “Checking that
the protocols are added” on page 72.
Incorrect protocol configuration will affect the performance of the AirStation Pro.
To check where such problems may be arising, it is advised that you check for the
following possible protocol errors.
TCP/IP is not installed.
To correct this, install the TCP/IP protocols. Refer to the Appendix chapter,
“Adding protocols” on page 75.
TCP/IP protocol is not binding to the network card.
To correct this, you must:
1 Install the TCP/IP protocol. Refer to the Appendix chapter, “Adding proto-
cols” on page 75.
2 Check the number of network adapters that you are trying to bind to the
TCP/IP protocol.
The maximum number of network adapters, which can be bound to a TCP/IP
protocol is four. If you are trying to bind more than four network adapters to
the same TCP/IP protocol, delete one of them or switch the binding to
another protocol.
6.2.2 Network adapter on your PC cannot be found
This problem could be due to the following reasons:
Cause 1:
The network adapter is not installed correctly.