When a Message Is Displayed
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When an error in which the message is attached with an (Error Skip) symbol occurs, the
error can be bypassed (error skip) by pressing [
] to continue the print job,
however, print data may be lost or the data may not be printed accurately in such a case.
If you want to cancel the process, perform a soft reset to release the problem, then press
[
] to print the data again. Furthermore, messages marked with this symbol can
be skipped automatically by specifying <
> in the settings menu to
<
>.
Message
Cause and Remedy
Cause:
The paper size specified in an
application software has not been
loaded in the paper cassette or
paper tray. (When the paper feed
mode is set to [
], this applies to
paper cassette and the paper tray.
When the paper feed mode is fixed,
this applies to a paper cassette or
paper tray.)
Remedy:
Add paper to the paper source or, if
there is no paper in the paper
source, load paper into it.
Cause:
The upper/lower cover is open.
Remedy:
Close the upper/lower cover firmly.
Cause:
Paper has jammed inside the printer.
Remedy:
Clear the paper jam.
Cause:
The toner cartridge for the color
indicated on the display has not been
installed or it has not been installed
correctly.
Remedy:
Install the toner cartridge or re-install
the toner cartridge correctly.
Cause:
The amount of remaining toner for
the color indicated on the display is
low.
Remedy:
Printing can be continued, however
you should prepare the new
cartridge. If you are printing a large
volume, we recommend that you
replace the cartridge.