Canon MX490 All in One Printer User Manual


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Contact the recipient and have the recipient check that the telephone line is
connected correctly.
#012 Try again. There is no paper in the recipient's fax machine.
Contact the recipient and have the recipient load paper.
#017 No tone is detected. The machine could not detect the dial tone.
Dial tone detect in Adv. FAX settings under Fax settings is set to ON. Set to
OFF.
Adv. FAX settings
#018 Line was busy. The fax/telephone number you dialed is busy.
Try dialing again after waiting for a moment.
#022 Number is deleted. The fax/telephone number registered in the machine's directory is incorrect.
Check the recipient's fax/telephone number, correct the fax/telephone number
registered in the machine's directory, then send the document again.
Changing Registered Information
#037 Memory is full. The machine could not send a fax because its memory is full.
Delete contents in memory, then send a fax again.
Document Stored in Machine's Memory
#059 Transmission has been
canceled due to a fax
information mismatch.
Transmission has been canceled because the machine could not detect the
recipient's fax machine information or the information did not match the dialed
number. This message is displayed when Check RX FAX info in Security
control under Fax settings is set to ON.
For details, see Sending Faxes after Checking Information (Checking the
Recipient's Information).
#085 Try again in black & white
transmission.
The recipient's fax machine is not color-compatible.
Resend the document in black & white.
#099 The Stop button was
pressed during
transmission.
The Stop button was pressed to cancel transmission of the document. Resend it
if necessary.
#412 The fax could not be sent
from the computer.
The fax could not be sent from the computer (Windows only). Ensure that the
machine is connected with the computer correctly and redo operation.
#995 The unsent fax was
deleted while automatic
redialing.
While automatic redialing, the unsent fax is stored in the machine's memory
temporarily until the sending fax is complete. If a power failure occurs or you
unplug the power cord before automatic redialing is complete, all faxes stored in
the machine's memory are deleted and not sent.
Resend the document.
Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY
REPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
760