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3.1.2 Service calls
In the case of service calls, "service personnel call error messages" are displayed on
the host computer’s screen via the printer driver, and you can check the details of the
error as shown in the table below by the number of times that the beeper on the main
unit sounds.
If a service call occurs, refer to
"Part 5: 6. TROUBLESHOOTING" (page 5-13)
.
*1: The error indicator blinks the number of times indicated in the table, then repeats
the same number of blinks.
*2: The error may not be detected correctly.
3-15
BJC-7100
Part 3: Operating Instructions
Error
Print Position
Alignment
Error
Home
Position
Error
Purge Error
Sheet Feeder
Error
Printer
Temperature
Error
Waste Ink
Full Error
EEPROM
Error
ROM Error *
2
RAM Error *
2
Carriage
Motor Error
Paper Feed
Motor Error
Miscellaneous
Hardware
Error *
2
Error
Indicator*
1
Blinks
2 times
repeatedly
Blinks
3 times
repeatedly
Blinks
4 times
repeatedly
Blinks
5 times
repeatedly
Blinks
6 times
repeatedly
Blinks
7 times
repeatedly
Blinks
9 times
repeatedly
Blinks
10 times
repeatedly
Blinks
11 times
repeatedly
Blinks
12 times
repeatedly
Blinks
13 times
repeatedly
Blinks
14 times
repeatedly
Beeper
8
times
8
times
8
times
8
times
8
times
8
times
8
times
8
times
8
times
8
times
8
times
8
times
Reference
Page
5-16
5-18
5-18
5-19
5-20
5-21
5-21
5-21
5-21
5-22
5-22
5-23
Description (User Correction)
Home position not detected during print
position alignment operation.
Home position not detected other than
during print position alignment operation.
Initial position of purge gear not detected.
Initial position of pickup roller not detected.
Printer temperature sensor on carriage
board has detected abnormal temperature.
Waste ink amount or waste ink optimizer
amount has reached 100% printer capacity.
EEPROM data abnormality.
Abnormality in sum check of control ROM.
Abnormality in DRAM read/write check.
Abnormal carriage motor driver
temperature.
Abnormal paper feed motor driver
temperature.
Other hardware error (detected by head
temperature sensor, pickup roller sensor, or
purge sensor)
TABLE 3-3 SERVICE CALLS