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Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide
OL-27477-07
Chapter 12 Configuring Call Home for the Cisco CSR 1000V
How to Configure Call Home
Configuring and Enabling Smart Call Home
For application and configuration information about the Cisco Smart Call Home service, see the Smart
Call Home User Guide. See also the Cisco Support Community page for Smart Call Home.
The user guide includes configuration examples for sending Smart Call Home messages directly from
your device or through a transport gateway (TG) aggregation point.
Note For security reasons, we recommend that you use the HTTPS transport options, due to the additional
payload encryption that HTTPS offers. The Transport Gateway software is downloadable from
Cisco.com and is available if you require an aggregation point or a proxy for connection to the Internet.
The implementation on the Cisco CSR 1000V supports the trustpool feature (embedded CA certificates
in IOS images). The trustpool feature simplifies configuration to enable Smart Call Home service on
configured devices. It eliminates the requirement of manually configuring the trustpoint and provides
automatic update of the CA certificate should it change in the future.
Enabling and Disabling Call Home
SUMMARY STEPS
1. configure terminal
2. service call-home
3. no service call-home
DETAILED STEPS
Command or Action Purpose
Step 1
configure terminal
Example:
Router# configure terminal
Enters global configuration mode.
Step 2
service call-home
Example:
Router(config)# service call-home
Enables the Call Home feature. By default, Call Home is
disabled.
Step 3
no service call-home
Example:
Router(config)# no service call-home
Disables the Call Home feature.