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Cisco CSR 1000V Series Cloud Services Router Software Configuration Guide
OL-27477-07
Chapter 12 Configuring Call Home for the Cisco CSR 1000V
How to Configure Call Home
Configuring Contact Information
Each router must include a contact email address (except if Call Home is enabled in anonymous mode).
You can optionally include a phone number, street address, contract ID, customer ID, and site ID.
To assign the contact information, perform the following steps:
SUMMARY STEPS
1. configure terminal
2. call-home
3. contact-email-addr email-address
4. phone-number +phone-number
5. street-address street-address
6. customer-id text
7. site-id text
8. contract-id text
DETAILED STEPS
Command or Action Purpose
Step 1
configure terminal
Example:
Router# configure terminal
Enters global configuration mode.
Step 2
call-home
Example:
Router(config)# call-home
Enters the Call Home configuration submode.
Step 3
contact-email-addr email-address
Example:
Router(cfg-call-home)# contact-email-addr
username@example.com
Designates your email address. Enter up to 200 characters
in email address format with no spaces.
Step 4
phone-number +phone-number
Example:
Router(cfg-call-home)# phone-number
+1-800-555-4567
(Optional) Assigns your phone number.
Note The number must begin with a plus (+) prefix and
may contain only dashes (-) and numbers. Enter up
to 17 characters. If you include spaces, you must
enclose your entry in quotes (“”).
Step 5
street-address street-address
Example:
Router(cfg-call-home)# street-address “1234
Picaboo Street, Any city, Any state, 12345“
(Optional) Assigns your street address where RMA
equipment can be shipped. Enter up to 200 characters. If
you include spaces, you must enclose your entry in quotes
(“”).