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LCD indication Description Corrective actions
PaperEnd Paper end (no paper
left)
Install the paper.
PaperErr Paper out (paper
position can't be
detected)
Check the contents and clear with the Stop key.
Correct the faulty setting of the paper detection
(paper gap, black line, continuous paper).
Correct the faulty parameter for paper (max. length,
continuous paper).
Adjust the sensor or change for the paper that can
accept the paper position detection.
Specify the length of the detection miss checking
with the M command.
When the paper position can't be detected during
paper feeding by the specified length, it is judged
error. Generally specify the length about three
times the label length.
In case of the continuous paper, specify the label
length with the C command.
Difference between the maximum and minimum
values of the sensor reading voltage is 0.8 V or
more.
Sensor can be adjusted and paper characteristic
(voltage checking) can be verified with the
Maintenance mode.
RibbonOut Ribbon end Check the contents and clear with the Stop key.
Install the ribbon.
Check that the ribbon is wound properly.
Correct the print mode (direct-thermal or thermal-
transfer) setting failure.
OverHeat PCB overheat Turn off the power and reset the printer. If this
recurs, contact our service personnel.
OP Err Option board
abnormality
Turn off the power and reset the printer. If this
recurs, contact our service personnel.
Cut Err Auto-cutter
abnormality (such as
poor engagement)
Check the contents and clear with the Stop key.
If this can't be cleared, turn off the power and
remove foreign matter from the auto-cutter.
If this recurs, contact our service personnel.
(continued)