Filter
Top Products
4-9
4.4 Ribbon Feed Troubleshooting
Problem Cause and remedy
Ribbon is not wound. • Ribbon path is wrong.
• Direction of ribbon winding is
reverse.
• Tension of ribbon winding is
not proper.
→ Use the proper path.
→ Set it to the right winding
direction.
→ Set it properly.
Printing continues even
when ribbon is out.
• Print mode is the direct-
thermal.
→ Set it to the thermal-transfer
if necessary.
Ribbon wrinkles. • Tension of the ribbon holder
and winder is not proper.
• Print density (heating factor)
is not proper.
• Angle of ribbon guide bar is
not correct.
→ Set it properly.
→ Correct the parameter of the
Hnn command in the
printing contents definition
mode.
→ Adjust the ribbon guide bar.
Contact our service
personnel.
Note:
If a narrow paper is used, the
ribbon may wrinkle. To avoid
this, decrease the right head
pressure with the head pressure
adjust-screw.