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troubleshooting
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For help on general and miscellaneous problems you may be experiencing with
your PC, refer to the following pages for possible solutions. For more detailed
information, press the Help button on your keyboard, or click Start on the
taskbar and select Help and Support.
To find help for problems with your PC, see the table in this section that
describes the symptom, problem, and solution for your situation. Look up the
description of the symptom or problem, and try the solution listed. The tables
appear in this order:
• Audio
• CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
• Diskette (Floppy) Drive
• Display (Monitor)
• Hard Disk Drive
• Hardware Installation
• Internet Access
• Keyboard and Mouse
• Memory
• Power
• Miscellaneous
Some of the symptoms listed may not apply to your PC. For problems relating
specifically to the monitor or printer, refer to the equipment documentation.
troubleshooting
Symptom describes
the sign or warning
message for the type of
problem.
Problem identifies one
or more reasons why the
symptom may have
occurred.
Solution describes
what you should do to
try to solve the problem.